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Mediation Consultants, LLC

  • Empathy in Conflict Intervention: The Key to Successful NVC Mediation by Rick Bowers and Nelle Moffett. The focus of this book is on mediation, a third party intervention role that can be undertaken by supervisors, managers, human resource professionals, marriage and family therapists, teachers, mediators, peace keepers, and parents. The authors make a strong case for the central role of empathy in promoting a successful mediation, especially when ongoing relationships between the parties are at stake. This book provides a thoughtful study of the important role of empathy in mediation through the development of a theoretical model to explain the effectiveness of Nonviolent Communication™ (NVC) mediation. The theory building process used in this book, as well as the list of conditions for a successful mediation, can be broadly applied to other third party intervention methods.

    Intended Audience: Mediators; Conflict Resolution and Third Party Interveners (managers, supervisors, human resources representatives) students, teachers, and professionals; Marriage and Family Therapists; and Attorneys.

  • Getting Past Enemy Images: An Interactive Session on Perspective Taking. PDF Presented at the 2010 Association for Conflict Resolution 10th Annual Conference in Chicago. The presentation will provide both theoretical background and interactive exercises on perspective taking. We will distinguish empathy from sympathy and active listening. Examples and role plays used in this presentation will illustrate and provide practice in using empathy in cross-cultural situations. Participants will practice a specific method for supporting clients in perspective taking.
    Website: http://www.mediation-consultants.com/articles/2010-09-02_ACR_Chicago.pdf

  • Mediator Licensing and Certification in California. HTML PDF The process of selecting a mediator can be very confusing and frustrating. How does one go about determining who is best qualified, experienced, or successful? Is there a licensing or certification procedure that ensures that a mediator has met at least minimal standards? This article discusses the licensing and certification standards in California, the range of training programs available, the definition of terms such as “certificate” and “certified”, and how this information may be used in selecting a mediator for your situation.
    Website: http://www.mediation-consultants.com/articles/Mediator_Licensing_and_Certification.pdf

  • Lessons Learned - Reflections of an Empathetic Mediator. PDF A one-page article by Rick Bowers for the Ventura Center for Dispute Resolution (VCDS) Oct-Dec 2011 Quarterly E-Newsletter. The article distinguishes empathy from sympathy and compassion -- and describes the value of empathy in mediation.
    Website: http://www.mediation-consultants.com/articles/VCDS_Quarterly_E-Newsletter_1011-Empathy.pdf

  • Mediation Consultants, LLC Conscious Communication Coaching Flyer. PDF A brochure introducing our company values and our communication coaching service for individuals and families.

  • Mediation Consultants, LLC Divorce Mediation Flyer. PDF A brochure introducing our company values and our divorce mediation service.

Mediation - General



Health and Well-Being

  • Integrative Insight. Facilitating Unique Meditation Opportunities in Camarillo, Thousand Oaks, Westlake Village and Ventura, CA.

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